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Channel: district manager Archives Operations and Standards -
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Why You Need to Measure Compliance

Why should you measure compliance with the brand’s service, merchandising and health & safety standards? 1. Measurement breeds compliance.  You can publish standards and train your staff but only...

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Why Compliantia Is A Service and Why That Matters

We often tell our customers we don’t sell software.   And in fact we don’t.  We sell, or rather we lease, a service.  Compliantia is a hosted and fully managed web-based service like salesforce.com or...

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The Compliantia Workflow

Compliantia implements an end-to-end, closed-loop compliance workflow.  This workflow allows the organization to find, address and follow-up on problem areas.  It works as follows: Step 1: Create forms...

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The Cost Of Non Compliance

It is often said that success in retail boils down to execution.  How well do retailers execute today and what is the cost of execution non-compliance? We had the opportunity to discuss the current...

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Mystery Shopping vs. Retail Audit

In the context of Mystery Shopping, Bob Phibbs stresses the importance of a compliance process that is done regularly, whose questions/criteria are unequivocal and whose outcome is ultimately...

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Killer Bees, Beer and Break-ins: The District Manager Diaries

Being a service provider to the retail industry, servicing primarily district managers and operations executives, we make it our business to know our users, understand how they work and what they go...

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Great Sandwich. Lousy Washrooms.

This article was featured on retailwire.com on February 9, 2011. I have a bone to pick with some of my favorite QSR brands.  It’s not the menu.  It’s not the service.  It’s not the seating, the parking...

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Why Your Next Store Walk Should Be On A Tablet

Sure tablets are all the rage but are they suited to the demands of retail?  Can they handle back-office activities like store walks and retail audits? The answer is far from obvious.  The field is a...

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Connecting Retail Operations Professionals

The social media landscape is a powerful enabler for personal and professional advancement. It is however heavily fragmented. There are many networks and platforms to choose from. There is also a fair...

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6 Tips for Hiring a Retail District Manager

Any multi-store retailer would agree that having a competent district manager is critical to success. Tasked with overseeing the operations of all stores within a given district or area, a district...

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11 Tips to Be a Better Retail Store Manager

Retail store managers are playing an increasingly important role in the brick-and-mortar environment. As we’ve shifted from purely transactional spaces into in-person brand experiences, the role of the...

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How to Be a Better Retail District Manager

Retail district store managers have a ton of responsibility — and they play a valuable role in the business’s overall success. A good district manager oversees the operations of all stores within a...

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Why You Need to Measure Compliance

Why should you measure compliance with the brand's service, merchandising and health & safety standards? 1. Measurement breeds compliance.  You can publish standards and train your staff but only...

View Article


The Compliantia Workflow

Compliantia implements an end-to-end, closed-loop retail audit and store execution workflow.  This workflow allows the organization to find, address and follow-up on problem areas.  It works as...

View Article

The Cost of Merchandising Non-Compliance

It is often said that success in retail boils down to execution.  How well do retailers execute today and what is the cost of merchandising execution non-compliance? We had the opportunity to discuss...

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Mystery Shopping vs. Retail Audit

District manager-led audits focus on the process A mystery shopping program and district manager audits ultimately address different needs and have vastly different outcomes. A district manager audit...

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Killer Bees, Beer and Break-ins: The District Manager Diaries

Being a service provider to the retail industry, servicing primarily district managers and operations executives, we make it our business to know our users, understand how they work and what they go...

View Article


Great Sandwich. Lousy Washrooms.

  I have a bone to pick with some of my favorite QSR brands.  It’s not the menu.  It’s not the service.  It’s not the seating, the parking lot nor the drive-thru.  Quick service restaurants have...

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How to Become a District Manager — and What You Need to Succeed in the Role

If you’re reading this, chances are you’re interested in becoming a retail district manager.  Maybe you want to be in a management position that involves overseeing different teams and moving parts....

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5 Manual Processes District Managers Should Automate in 2020

Working as a retail district manager requires you to become a jack-of-all-trades. You oversee multiple stores in your region, handling their store-specific issues on a day-to-day basis. Concurrently,...

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